Warranty Info

LIMITED 90 DAY WARRANTY ON ALL GAME FACE PRODUCTS PURCHASED

 

This product is warranted to be free of defects in materials and workmanship for 90 days. Buyer should retain the original sales receipt as record of date of purchase. If no receipt, the product is warranted for 90 days from date of manufacture. In the event of a defect under this warranty, Game Face will, at its option, repair or replace the product; provided, however, its inspection indicates that an original defect exists. Game Face reserves the right to replace any product which is no longer available with a product of comparable value and function. If Game Face determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair.

 

WHAT IS COVERED:

All returns must include:

  1. Parts and repair of any factory defect of material or workmanship.
  2. Transportation charges to consumer for the repaired product and/or replacement product

 

WHAT IS NOT COVERED:

  1. Transportation charges to authorized service station for defective product.
  2. Normal wear and tear from regular use.
  3. Damaged parts as a result from misuse, neglect, or tampering.
  4. Damage caused by dry-fire, abuse, modification, or failure to perform normal maintenance – see Owner’s Manual.
  5. Improper installation or maintenance performed by someone other than a Crosman Authorized Service Station.
  6. Any other expense.

THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. CROSMAN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER

 

WARRANTY CLAIM:

U.S. Customers - Contact Customer Service at 800-724-7486 or email us via www.gamefaceblasters.com. You will be instructed where and how to send your air gun in for repair under warranty or referred to one of our authorized service centers in your area.

 

Game Face Blasters
Attn: Warranty Dept.
7629 Route 5 & 20
Bloomfield, NY 14469

Include with your product a copy of your receipt and a brief description of the problem. Be sure to indicate your name, mailing address, email address and telephone number. Allow 2-4 weeks for repairs. We recommend you use a method of shipping that provides you with a tracking number and insurance options. Crosman is not liable for any damaged, lost, or stolen merchandise during shipping.

 

Canadian Customers - Contact the Gravel Agency, in Quebec at 866-662-4869.

 

Outside U.S. Customers - Please contact your point of purchase dealer/distributor. If you do not know your dealer/distributor, contact our International Dept. for assistance at 585-657-6161 or email us via www.gamefaceblasters.com.